Legal
Focustech Privacy Policy
Last updated: March 3, 2023
We at Focustech (the Focustech entities listed in Section 11 below, referred to here as “we”, “us” or “our”) respect and protect the privacy of those who explore our Services (“Users”) and Users who sign up for and access our Services (“Customers”) (together referred throughout this policy as “you” and “your”).
This Privacy Policy describes how we collect, use, and share personal information when you explore, sign up for or access our “Services”, which include the services offered on our websites, including myfocustech.com, If you reside outside of the UK and the European Economic Area (the “EEA”), accessing and using our Services means that you accept this Privacy Policy and its terms.
It is important that you understand how we use your information. You should read this page in full, but below are the key highlights and some helpful links:
We collect the following personal information and documentation:
Information You Provide to Us
Information Collected Automatically
Information we obtain from Affiliates and third parties
We use your personal information to deliver, personalize, operate, improve, create, and develop our Services, to provide you with a secure, smooth, efficient and customized experience as you use them, and for legal compliance, loss prevention, and anti-fraud purposes. Learn more about how we use your personal information and our legal basis for each such data use:
Data use necessary to perform our contract with you
Data use to comply with our legal obligations
Data use for our Legitimate Interests
Data use based on your consent
Data use to protect your or others’ vital interests
We work with service providers, partners and other third parties to help us provide our Services, and as a result we need to share certain information with these third parties. Here’s how:
Affiliates
Linked Third Party Websites
TRUST
Professional advisors, industry partners, authorities and regulators
Asset Transfer or Company Acquisition
Third-Party Service Providers
We retain your information as needed to provide our Services, comply with legal obligations, or protect our or others’ interests. While retention requirements vary by country, we maintain internal retention policies on the basis of how information needs to be used. This includes considerations such as when the information was collected or created, whether it is necessary in order to continue offering you our Services, whether we are required to hold the information to comply with our legal obligations, including AML/KYC compliance or other financial regulatory obligations, or information preservation requirements. We also keep certain information where necessary to protect the safety, security and integrity of our Services, Customers, and Users.
We retain biometric information (as part of our retention of Supplemental Identification Information) for the period required for financial regulatory compliance or otherwise as required by applicable law. Our third party identity verification service providers retain this information for as long as set out in their applicable notices/policies.
In line with these considerations, we delete information that is no longer needed for the above purposes when you close your account, or when you request deletion of your information (which you can initiate through your Privacy Rights Dashboard).
The Sites and Services are not directed to persons under the age of 18, and we do not knowingly request or collect any information about persons under the age of 18. If you are under the age of 18, please do not provide any personal information through the Sites or Services. If a User or Customer submitting personal information is suspected of being younger than 18 years of age, Focustech will require the relevant Customer or User to close his or her account, and will take steps to delete the individual’s information as soon as possible.
To facilitate our global operations, Focustech, its Affiliates, third-party partners, and service providers may transfer, store, and process your personal information throughout the world, including Ireland, Germany, Singapore, the UK, the US, and the Philippines. See here for more information.
If you reside in the EEA, Switzerland, or the United Kingdom, we rely upon a variety of legal mechanisms to facilitate these transfers of your personal information (collectively, “European Personal Data”).
We also rely on adequacy decisions from the European Commission where available and exemptions provided for under data protection law. For example, because Focustech operates and provides its Services globally, we need to share information with our Affiliates and to data centers outside the EEA in order to develop, offer, and improve our Services (Article 49(1)(b) GDPR). In addition, we may rely on certain exemptions for sharing personal information with law enforcement outside of the EEA in emergency situations (Article 49(1)(f) GDPR).
Depending on where you live, you may be able to exercise certain privacy rights related to your personal information. You can make privacy rights requests relating to your personal information by logging into your account and going to your Privacy Rights Dashboard. If any of the rights listed below are not provided under law for your operating entity or jurisdiction, Focustech has absolute discretion in providing you with these rights.
To protect your privacy and security, we may take steps to verify your identity before complying with your request and we may decline your request if we are unable to verify your identity.
Knowledge is power